1. Introduction
This Cookie Policy explains how SGA Investments ("we," "our," or "us") uses cookies and similar tracking technologies on the SGA AlgoTrader Pro platform. This policy complies with GDPR ePrivacy Directive, CCPA, and international standards including ISO 27001.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, maintain session state, and analyze usage patterns. Cookies can be:
- Session Cookies: Temporary, deleted when you close your browser
- Persistent Cookies: Remain until expiration or manual deletion
- First-Party Cookies: Set by SGA AlgoTrader Pro
- Third-Party Cookies: Set by external services (analytics, CDNs)
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
Required for Platform Operation
These cookies are essential for the Platform to function and cannot be disabled. They enable core features like authentication, session management, and security protections.
| Cookie Name | Purpose | Duration |
|---|---|---|
| sga_session | Authentication session identifier | Session |
| csrf_token | Cross-site request forgery protection | Session |
| auth_token | User authentication state | 7 days |
| mfa_verified | Multi-factor authentication status | 30 days |
3.2 Performance and Analytics Cookies
Opt-Out Available
These cookies collect anonymous usage data to help us improve the Platform. We use this data to analyze performance metrics, user flows, and system reliability.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _sga_analytics | Platform usage analytics | 2 years |
| performance_id | Performance monitoring identifier | 1 year |
| session_replay | Session replay for error debugging | 30 days |
3.3 Functional Cookies
Enhance User Experience
These cookies remember your preferences and settings to provide a personalized experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | UI preferences (theme, layout, etc.) | 1 year |
| chart_settings | Chart configuration preferences | 1 year |
| language | Selected language preference | 1 year |
| notification_prefs | Notification preferences | 6 months |
3.4 Targeting/Marketing Cookies
Requires Explicit Consent
These cookies track your activity to deliver personalized marketing. We only use these with your explicit consent.
| Cookie Name | Purpose | Duration |
|---|---|---|
| marketing_id | Marketing campaign tracking | 90 days |
| ad_conversion | Ad conversion tracking | 30 days |
4. Third-Party Cookies
We use services from trusted third-party providers that may set their own cookies:
Analytics Providers
- Google Analytics (optional, anonymized IP)
- Mixpanel (behavioral analytics)
Content Delivery Networks (CDN)
- Cloudflare (security and performance)
- AWS CloudFront (asset delivery)
Error Monitoring
- Sentry (crash reporting and debugging)
5. How to Manage Cookies
5.1 Platform Cookie Preferences
You can manage cookie preferences in your account settings:
Dashboard → Settings → Privacy & Cookies
Toggle cookie categories on/off (except strictly necessary cookies).
5.2 Browser Settings
You can also control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
⚠️ Warning: Blocking strictly necessary cookies will prevent the Platform from functioning correctly. You may not be able to log in or use core features.
5.3 Do Not Track (DNT)
We respect browser "Do Not Track" signals. When DNT is enabled, we disable non-essential tracking cookies and limit data collection to necessary functionality.
6. GDPR and CCPA Rights
Under GDPR and CCPA, you have the right to:
- Consent Withdrawal: Revoke cookie consent at any time
- Data Access: Request information about cookies and data collected
- Data Deletion: Request deletion of cookie-related data
- Opt-Out: Opt-out of non-essential cookies and tracking
To exercise these rights, visit your Privacy Settings or contact [email protected].
7. Cookie Consent
7.1 EU/EEA Users (GDPR)
Upon first visit, you'll see a cookie consent banner allowing you to accept or customize cookie preferences. We only set non-essential cookies after obtaining your explicit consent.
7.2 California Users (CCPA)
California residents can opt-out of cookie-based data sales (though we don't sell personal information). Use the "Do Not Sell My Personal Information" link in the footer.
8. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, legal requirements, or Platform features. Material changes will be communicated via email and in-app notification 30 days before taking effect.
9. Contact Us
For cookie-related questions or to exercise your rights:
Email: [email protected]
Data Protection Officer: [email protected]